Privacy Policy

Last updated: 22 October 2026

Cyborg Security (Pty) Ltd (“Cyborg Security”, “we”, “us”) respects your privacy and is committed to processing personal information lawfully, in line with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy explains what we collect through this website and our services, why, and your rights.

1. Responsible party

Cyborg Security (Pty) Ltd
Arizona House, Aspen Business Park, Maddison Avenue, Aspen Lakes Ext 13, Johannesburg South, Gauteng
Tel: 084 313 4281
Email: info@cyborgsecurity.co.za

Our Information Officer is the Director, Vhonani Nemakhavhani, who can be contacted at info@cyborgsecurity.co.za.

2. Personal information we collect

• Enquiries and quotes: name, company, email, phone number, site location and service requirements.
• Client onboarding: company registration and VAT numbers, contact persons, physical and billing addresses, site details, and documents you upload such as ID copies, company documents, site plans and risk assessments.
• Job applications: CV, contact details, PSIRA grade and registration details, experience and availability.
• Security operations: visitor and access registers, CCTV footage, incident reports and patrol records collected at client sites on the client’s behalf.
• Website use: IP address, browser and device information, and cookies (see our Cookie Policy).

3. Why we process it

• To respond to enquiries and prepare quotations;
• To conclude and perform security service agreements;
• To assess job applicants and comply with PSIRA and labour legislation;
• To protect people and property at the sites we secure;
• To meet legal, regulatory, tax and insurance obligations;
• To improve our website and services.

We process personal information only where we have a lawful basis under section 11 of POPIA: your consent, the conclusion or performance of a contract, a legal obligation, or our or a third party’s legitimate interests.

4. Sharing

We do not sell personal information. We share it only where necessary with: our employees and supervisors who need it to perform services; service providers such as IT, hosting and email providers bound by confidentiality; regulators such as PSIRA, SAPS, SARS and the Department of Employment and Labour where required by law; and professional advisers and insurers.

5. Cross-border transfers

Some of our technology providers (for example email or cloud hosting) may store data outside South Africa. Where this happens we ensure adequate protection in line with section 72 of POPIA.

6. Security

We apply appropriate technical and organisational measures, including encrypted (HTTPS) website connections, access controls, secure file storage for uploaded documents, malware scanning and staff confidentiality obligations.

7. Retention

We keep personal information only as long as needed for the purpose collected or as required by law (for example, employment and tax records), after which it is securely destroyed or de-identified.

8. Your rights

You may request access to, correction of or deletion of your personal information, object to processing, and withdraw consent at any time. Requests can be sent to info@cyborgsecurity.co.za. Access requests are handled in terms of our PAIA Manual.

9. Complaints

If you are not satisfied with how we handle your information, please contact us first. You may also lodge a complaint with the Information Regulator:

Information Regulator (South Africa)
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Tel: 010 023 5200 · Toll-free: 0800 017 160
Email: enquiries@inforegulator.org.za · Website: inforegulator.org.za (complaints: inforegulator.org.za/complaints)

10. Changes

We may update this policy from time to time. The latest version will always be on this page.