Frequently asked questions
Answers to common questions about our services, compliance, pricing and onboarding.
General
Is Cyborg Security registered with PSIRA?
Yes. Cyborg Security is a PSIRA-registered security service provider, and every security officer we deploy is individually registered with PSIRA and graded for their role.
What is your B-BBEE level?
Cyborg Security is a 100% black-owned Level 1 B-BBEE contributor. Certificates are available on request.
Where do you operate?
Our head office is in Aspen Business Park, Johannesburg South, Gauteng. We provide services across South Africa and have delivered contracts in Gauteng and Limpopo. Contact us to confirm coverage for your site.
Do you provide services 24/7?
Yes. Our control room, mobile patrols and response teams operate 24 hours a day, 365 days a year.
Services & pricing
How much does a security guard cost?
Pricing depends on the guard grade, number of posts, shift pattern (day, night or 24-hour), whether officers are armed, and site risk. All rates comply with the sectoral minimum wage. Request a quote for an accurate figure.
Do you offer a free site assessment?
Yes. We conduct a site survey and risk assessment before quoting so the deployment matches your actual risks.
Can you provide security for a once-off event?
Yes. We secure single-day and multi-day events, from corporate functions to concerts and sports events.
Do you offer armed guards?
Yes, where a risk assessment justifies it, using officers licensed and competent in terms of the Firearms Control Act.
Compliance & onboarding
Why does PSIRA compliance matter to me as a client?
Using an unregistered provider or unregistered officers is illegal and can expose you to liability, insurance problems and poor service. Always ask to see PSIRA certificates.
How do I appoint Cyborg Security?
Request a quote, accept our proposal and complete the secure online client onboarding form. We will then confirm your deployment date.
How do you handle my personal information?
We process personal information in line with POPIA. See our Privacy Policy and PAIA Manual for details.
How do I lodge a complaint?
Email info@cyborgsecurity.co.za or call us. Complaints are logged, investigated by management and responded to promptly.
Ready for security you can rely on?
Tell us about your site and we will come back with a tailored, PSIRA-compliant deployment plan and quotation — usually within one business day.