POPIA Compliance
Our commitment to the Protection of Personal Information Act, 4 of 2013.
Last updated: 22 October 2026
Security services involve handling personal information every day — at gatehouses, in control rooms and in client and employee records. Cyborg Security takes this responsibility seriously and has implemented measures to comply with POPIA’s eight conditions for lawful processing.
Our commitments
| POPIA condition | How we comply |
|---|---|
| Accountability | An Information Officer (the Director) is responsible for compliance and registered with the Information Regulator. |
| Processing limitation | We collect only what is necessary for security, contractual or legal purposes, with a lawful basis. |
| Purpose specification | Information is collected for defined purposes and retained only as long as needed. |
| Further processing limitation | Information is not used for unrelated purposes. |
| Information quality | We take reasonable steps to keep information accurate and up to date. |
| Openness | Our Privacy Policy and PAIA Manual are publicly available. |
| Security safeguards | Access controls, secure storage of registers, CCTV footage and uploaded documents, and staff confidentiality undertakings. |
| Data subject participation | People may request access to, correction or deletion of their information. |
At client sites
- Visitor registers record only information needed for access control and are stored securely.
- CCTV is operated for security purposes only, with signage where required, and footage is retained only as long as needed or as agreed with the client.
- Officers are trained not to disclose personal information to unauthorised persons.
- Where we process information on behalf of a client, we act as an operator under a written agreement.
On this website
Every form includes a POPIA consent checkbox. Form submissions are delivered by email to authorised staff and stored securely in our website database. Uploaded documents are protected from public access.
Contact our Information Officer
Vhonani Nemakhavhani (Director) · info@cyborgsecurity.co.za · 084 313 4281
Information Regulator
Information Regulator (South Africa)
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Tel: 010 023 5200 · Toll-free: 0800 017 160
Email: enquiries@inforegulator.org.za · Website: inforegulator.org.za (complaints: inforegulator.org.za/complaints)