Condominium Concierge & Patrol
Premium residential buildings deserve security that feels like hospitality. Our concierge officers welcome residents and guests, manage deliveries and keep a vigilant eye on the building.
The risk — and how we manage it
Luxury and sectional-title buildings must balance tight security with a welcoming, hotel-like experience — without the cost of separate concierge and security teams.
We train selected officers in hospitality and concierge duties: greeting residents, managing guest access, receiving parcels, booking amenities and assisting contractors — while running scheduled patrols and responding to incidents.
Key features of our Condominium Concierge & Patrol service
Sectors & clients served
- Luxury condominiums and apartments
- Serviced apartments
- Mixed-use residential towers
- Retirement and lifestyle complexes
PSIRA compliance guaranteed
Every officer deployed on this service is registered with the Private Security Industry Regulatory Authority (PSIRA), graded for the role, vetted through PSIRA and SAPS screening, and employed in line with the BCEA, LRA and sectoral determination for the private security sector.
Frequently asked questions
Are your concierge officers security trained?
Yes. Concierge officers are PSIRA-registered security officers with additional customer-service and hospitality training.
Can concierge cover be part-time?
Yes. Many buildings use concierge cover during peak hours and security-only cover overnight.
Can you manage resident deliveries?
Yes. We keep a secure parcel register and notify residents when deliveries arrive.
Do you patrol the building as well?
Yes. Scheduled patrols of floors, parking and amenities are part of the service.
Strengthen your security with
Apartment Buildings
Lobby control, parking security and resident safety for apartment blocks and student housing.
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Office Building Security
Professional front-of-house officers, access control and after-hours protection for corporate premises.
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Access Control
Control who enters, when and where — with trained officers and integrated technology.
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Need immediate security support?
Our response team and control room operate around the clock, every day of the year. Call now and we will mobilise the nearest available unit.